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Find clear, helpful answers to our most frequently asked questions. We’ve gathered everything you need to know in one place.
The Dental Pod
Brushing is too abrasive and creates micro scratches on the surface of your oral appliance, in which stains and bacteria thrive. These scratches then make it difficult to reach hidden bacteria, and can also make your clear oral appliance look cloudy and dull over time.
Only using a cleaning tablet is like cleaning your teeth with toothpaste but no toothbrush. Tablets alone can only treat the surface of your appliance - they can't reach the plaque and debris embedded in crevices the way ultrasonic cavitation can.
Click here to read why award winning orthodontist Dr. Emma Laing recommends the Dental Pod to all her clear aligner patients.
Dr Chloe Harrington Taylor suggests that the Dental Pod is the best solution for cleaning retainers.
The Dental Pod was tested on 14 different types of guards, from sleep, bite, grind and sports. Click here to read why award winning dentist Dr. Shiva Soleimani recommends the Dental Pod to her dental guard patients.
The Dental Pod is also suitable for cleaning all types of dentures. All industry available types have been tested in the Dental Pod, and clean effectively and safely, as recommended by dentist Dr Charlie Cage.
We successfully tested cleaning precious metals in the Dental Pod to ensure customers with grills could clean their appliances safely and effectively.
Dental Pod Pro
Whether your appliance is old or new, large or small, stained or cloudy - the Pro is the ultimate answer.
Max Clean mode runs for 15 minutes, oscillating between high pressure, intense ultrasonic bursts, and consistent ultrasonic cleaning waves. This effectively scrubs your appliance, whilst periodically applying high pressure bursts to penetrate deeper layers of debris. This combination is perfect for tackling stubborn buildup.
To clean the stainless steel tank, simply use a Protective Cleaning Wipe every few cycles.
Zima UV Case
UVC light, with its shorter, more energetic wavelength, interacts with organic matter on the surface of your appliance as part of the UV treatment cycle.
The UVA light works across a broader wavelength range, extending the UV treatment across the full interior of the case and helping neutralise odours.
The case's durable metal exterior and secure magnetic lid make it perfect for keeping your retainers safe from breakage and loss while you travel. The sturdy finish resists scratches and damage, while the compact design fits easily into any luggage.
The case is 19mm deep, which is typically enough space to stack a set of clear retainers/aligners, or one large mouth guard. We recommend checking that your appliances are under 85mm wide, 64mm long, and 19mm tall.
However, to ensure effective cleaning, we advise not overcrowding the case and arranging items in a way that helps the UV light to reach all surfaces.
Inside, the case is made from a combination of ABS (Acrylonitrile Butadiene Styrene) and PC (Polycarbonate), both of which are resilient, long-lasting, and safe materials for use in UV devices. They also have a reflective quality which helps to spread the UV light.
Charging is easy and convenient, made possible via the modern USB Type-C port. Simply connect the device to a power source using the provided USB-C cable. The device's indicator light lets you know when it's charging and when the battery is fully charged.
The Dental Pod provides a thorough ultrasonic clean, dislodging particles and removing stains from your oral appliances. But remember, bacteria can recolonise quickly once the appliance is exposed to the environment.
That's where the Zima UV Case comes into play. It not only cleans, but also acts as a protective storage case when your appliance is not being cleaned or worn. By housing your dental appliances in the Zima UV Case, you're keeping them in a consistently hygienic environment. This reduces the potential for bacterial and viral contamination between cleanings and wears, providing continuous protection for your oral health.
Ultrasonic Boosting Tablets
The tablets also contain a naturally-derived surfactant (from coconut), which lowers the surface tension of the water, amplifying the energy released when each cavitational bubble collapses, giving the Pod more physical force to dislodge plaque and debris from every surface and crevice. This works in conjunction with other agents that help to remove stains and discolouration, helping restore the appearance of your oral appliance.
Plus, the tablet will leave a refreshing mint flavour and a cooling sensation on your oral appliance - ready for wearing.
Think of the Dental Pod as a toothbrush and the tablets as toothpaste. We recommend using a tablet every time you wear your appliance for more than 6 hours, as studies have shown that at this time point bacterial biofilms start to form on your appliance.
Other products
Using your Dental Pod frequently can often lead to a gradual build up of debris and grime in the tank.
The Zima Wipes are an easy-to-use cleaning solution, made without harsh or harmful chemicals, designed specifically to keep your Zima Dental Pod in its best possible condition.
We recommend giving your Pod’s tank a thorough wipe every 2-3 cycles. Simply remove your oral appliance and tip out the water left after a cleaning cycle, then use one wipe to remove any debris and buildup from the bottom and sides of the tank. This should only take 10-15 seconds.
General
Once you have logged in, select “Orders”, and then “Manage Subscription” to easily update your address, payment details, order frequency or size, skip an order, or cancel.
To keep your discount we recommend skipping an order or reducing your order size or frequency if you ever have too many tablets.
Delivery and Returns
Our standard shipping time for domestic orders is 48 hours, and for express orders 24 hours.
Standard shipping is free for all orders over £15!
Please note that in rare cases shipping times might vary based on exact location and factors outside our control, such as postal service disruptions.
If you are located in one of the countries below, please visit the local website for the best shipping rates and times:
US: www.zimadental.com
Canada:www.zimadental.ca
UK: www.zimadental.co.uk
EU: www.zimadental.nl
Australia and New Zealand: www.zimadental.com.au